Webhooks

Webhooks are HTTP callbacks triggered by specific events. When the user subscribes to a specific event, and that event occurs, the webhook makes an HTTP request to the URL provided by the user. The request can be a simple notification or carry a payload with more information about the event. Some of the common use cases for webhooks include:

Real-time Data Syncing: Webhooks provide a way to keep data in sync across different platforms. For example, you can keep your system up-to-date with your Documenso documents by subscribing to events like document creation or signing.
Automating Workflows: They can trigger automated workflows that start when an event occurs. For example, the webhook could trigger an email when a document is signed.
Integrating Third-Party Services: Webhooks can be used to integrate Documenso with third-party services. For example, you could use a webhook to send data to a CRM system when a document is signed.

Documenso supports Webhooks and allows you to subscribe to the following events:

document.created
document.sent
document.opened
document.signed
document.completed
document.rejected
document.cancelled

Create a webhook subscription

You can create a webhook subscription from the user settings page. Click on your avatar in the top right corner of the dashboard and select “User settings” from the dropdown menu.

Then, navigate to the “Webhooks” tab, where you can see a list of your existing webhooks and create new ones. A screenshot of the Documenso's user settings page that shows the Webhooks tab and the Create Webhook button

A screenshot of the Documenso's user settings page that shows the Webhooks tab and the Create Webhook button

Clicking on the “Create Webhook” button opens a modal to create a new webhook subscription. To create a new webhook subscription, you need to provide the following information:

Enter the webhook URL that will receive the event payload.
Select the event(s) you want to subscribe to: document.created, document.sent, document.opened, document.signed, document.completed, document.rejected, document.cancelled.
Optionally, you can provide a secret key that will be used to sign the payload. This key will be included in the X-Documenso-Secret header of the request.

A screenshot of the Create Webhook modal that shows the URL input field and the event checkboxes

After you have filled in the required information, click on the “Create Webhook” button to save your subscription. The screenshot below illustrates a newly created webhook subscription. A screenshot of the Documenso's user settings page that shows the newly created webhook subscription

A screenshot of the Documenso's user settings page that shows the newly created webhook subscription

You can edit or delete your webhook subscriptions by clicking the “Edit” or “Delete” buttons next to the webhook.

Webhook fields

The payload sent to the webhook URL contains the following fields:

Field	Type	Description
`event`	string	The type of event that triggered the webhook.
`payload.id`	number	The id of the document.
`payload.externalId`	string?	External identifier for the document.
`payload.userId`	number	The id of the user who owns the document.
`payload.authOptions`	json?	Authentication options for the document.
`payload.formValues`	json?	Form values for the document.
`payload.visibility`	string	Document visibility (e.g., EVERYONE).
`payload.title`	string	The title of the document.
`payload.status`	string	The current status of the document.
`payload.documentDataId`	string	The identifier for the document data.
`payload.createdAt`	datetime	The creation date and time of the document.
`payload.updatedAt`	datetime	The last update date and time of the document.
`payload.completedAt`	datetime?	The completion date and time of the document.
`payload.deletedAt`	datetime?	The deletion date and time of the document.
`payload.teamId`	number?	The id of the team if document belongs to a team.
`payload.templateId`	number?	The id of the template if created from template.
`payload.source`	string	The source of the document (e.g., DOCUMENT, TEMPLATE)
`payload.documentMeta.id`	string	The id of the document metadata.
`payload.documentMeta.subject`	string?	The subject of the document.
`payload.documentMeta.message`	string?	The message associated with the document.
`payload.documentMeta.timezone`	string	The timezone setting for the document.
`payload.documentMeta.password`	string?	The password protection if set.
`payload.documentMeta.dateFormat`	string	The date format used in the document.
`payload.documentMeta.redirectUrl`	string?	The URL to redirect after signing.
`payload.documentMeta.signingOrder`	string	The signing order (e.g., PARALLEL, SEQUENTIAL).
`payload.documentMeta.typedSignatureEnabled`	boolean	Whether typed signatures are enabled.
`payload.documentMeta.language`	string	The language of the document.
`payload.documentMeta.distributionMethod`	string	The method of distributing the document.
`payload.documentMeta.emailSettings`	json?	Email notification settings.
`payload.Recipient[].id`	number	The id of the recipient.
`payload.Recipient[].documentId`	number?	The id of the document for this recipient.
`payload.Recipient[].templateId`	number?	The template id if from a template.
`payload.Recipient[].email`	string	The email address of the recipient.
`payload.Recipient[].name`	string	The name of the recipient.
`payload.Recipient[].token`	string	The unique token for this recipient.
`payload.Recipient[].documentDeletedAt`	datetime?	When the document was deleted for this recipient.
`payload.Recipient[].expired`	datetime?	When the recipient’s access expired.
`payload.Recipient[].signedAt`	datetime?	When the recipient signed the document.
`payload.Recipient[].authOptions`	json?	Authentication options for this recipient.
`payload.Recipient[].signingOrder`	number?	The order in which this recipient should sign.
`payload.Recipient[].rejectionReason`	string?	The reason if the recipient rejected the document.
`payload.Recipient[].role`	string	The role of the recipient (e.g., SIGNER, VIEWER).
`payload.Recipient[].readStatus`	string	Whether the recipient has read the document.
`payload.Recipient[].signingStatus`	string	The signing status of this recipient.
`payload.Recipient[].sendStatus`	string	The sending status for this recipient.
`createdAt`	datetime	The creation date and time of the webhook event.
`webhookEndpoint`	string	The endpoint URL where the webhook is sent.

Example payloads

Below are examples of the payloads that are sent for each of the supported events. The payloads are sent as JSON data in the body of the POST request. Example payload for the document.created event:

{
  "event": "DOCUMENT_CREATED",
  "payload": {
    "id": 10,
    "externalId": null,
    "userId": 1,
    "authOptions": null,
    "formValues": null,
    "visibility": "EVERYONE",
    "title": "documenso.pdf",
    "status": "DRAFT",
    "documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
    "createdAt": "2024-04-22T11:44:43.341Z",
    "updatedAt": "2024-04-22T11:44:43.341Z",
    "completedAt": null,
    "deletedAt": null,
    "teamId": null,
    "templateId": null,
    "source": "DOCUMENT",
    "documentMeta": {
      "id": "doc_meta_123",
      "subject": "Please sign this document",
      "message": "Hello, please review and sign this document.",
      "timezone": "UTC",
      "password": null,
      "dateFormat": "MM/DD/YYYY",
      "redirectUrl": null,
      "signingOrder": "PARALLEL",
      "typedSignatureEnabled": true,
      "language": "en",
      "distributionMethod": "EMAIL",
      "emailSettings": null
    },
    "Recipient": [
      {
        "id": 52,
        "documentId": 10,
        "templateId": null,
        "email": "signer@documenso.com",
        "name": "John Doe",
        "token": "vbT8hi3jKQmrFP_LN1WcS",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": null,
        "authOptions": null,
        "signingOrder": 1,
        "rejectionReason": null,
        "role": "SIGNER",
        "readStatus": "NOT_OPENED",
        "signingStatus": "NOT_SIGNED",
        "sendStatus": "NOT_SENT"
      }
    ]
  },
  "createdAt": "2024-04-22T11:44:44.779Z",
  "webhookEndpoint": "https://mywebhooksite.com/mywebhook"
}

Example payload for the document.sent event:

{
  "event": "DOCUMENT_SENT",
  "payload": {
    "id": 10,
    "externalId": null,
    "userId": 1,
    "authOptions": null,
    "formValues": null,
    "visibility": "EVERYONE",
    "title": "documenso.pdf",
    "status": "PENDING",
    "documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
    "createdAt": "2024-04-22T11:44:43.341Z",
    "updatedAt": "2024-04-22T11:48:07.569Z",
    "completedAt": null,
    "deletedAt": null,
    "teamId": null,
    "templateId": null,
    "source": "DOCUMENT",
    "documentMeta": {
      "id": "doc_meta_123",
      "subject": "Please sign this document",
      "message": "Hello, please review and sign this document.",
      "timezone": "UTC",
      "password": null,
      "dateFormat": "MM/DD/YYYY",
      "redirectUrl": null,
      "signingOrder": "PARALLEL",
      "typedSignatureEnabled": true,
      "language": "en",
      "distributionMethod": "EMAIL",
      "emailSettings": null
    },
    "Recipient": [
      {
        "id": 52,
        "documentId": 10,
        "templateId": null,
        "email": "signer2@documenso.com",
        "name": "Signer 2",
        "token": "vbT8hi3jKQmrFP_LN1WcS",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": null,
        "authOptions": null,
        "signingOrder": 1,
        "rejectionReason": null,
        "role": "VIEWER",
        "readStatus": "NOT_OPENED",
        "signingStatus": "NOT_SIGNED",
        "sendStatus": "SENT"
      },
      {
        "id": 53,
        "documentId": 10,
        "templateId": null,
        "email": "signer1@documenso.com",
        "name": "Signer 1",
        "token": "HkrptwS42ZBXdRKj1TyUo",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": null,
        "authOptions": null,
        "signingOrder": 2,
        "rejectionReason": null,
        "role": "SIGNER",
        "readStatus": "NOT_OPENED",
        "signingStatus": "NOT_SIGNED",
        "sendStatus": "SENT"
      }
    ]
  },
  "createdAt": "2024-04-22T11:48:07.945Z",
  "webhookEndpoint": "https://mywebhooksite.com/mywebhook"
}

Example payload for the document.opened event:

{
  "event": "DOCUMENT_OPENED",
  "payload": {
    "id": 10,
    "externalId": null,
    "userId": 1,
    "authOptions": null,
    "formValues": null,
    "visibility": "EVERYONE",
    "title": "documenso.pdf",
    "status": "PENDING",
    "documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
    "createdAt": "2024-04-22T11:44:43.341Z",
    "updatedAt": "2024-04-22T11:48:07.569Z",
    "completedAt": null,
    "deletedAt": null,
    "teamId": null,
    "templateId": null,
    "source": "DOCUMENT",
    "documentMeta": {
      "id": "doc_meta_123",
      "subject": "Please sign this document",
      "message": "Hello, please review and sign this document.",
      "timezone": "UTC",
      "password": null,
      "dateFormat": "MM/DD/YYYY",
      "redirectUrl": null,
      "signingOrder": "PARALLEL",
      "typedSignatureEnabled": true,
      "language": "en",
      "distributionMethod": "EMAIL",
      "emailSettings": null
    },
    "Recipient": [
      {
        "id": 52,
        "documentId": 10,
        "templateId": null,
        "email": "signer2@documenso.com",
        "name": "Signer 2",
        "token": "vbT8hi3jKQmrFP_LN1WcS",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": null,
        "authOptions": null,
        "signingOrder": 1,
        "rejectionReason": null,
        "role": "VIEWER",
        "readStatus": "OPENED",
        "signingStatus": "NOT_SIGNED",
        "sendStatus": "SENT"
      }
    ]
  },
  "createdAt": "2024-04-22T11:50:26.174Z",
  "webhookEndpoint": "https://mywebhooksite.com/mywebhook"
}

Example payload for the document.signed event:

{
  "event": "DOCUMENT_SIGNED",
  "payload": {
    "id": 10,
    "externalId": null,
    "userId": 1,
    "authOptions": null,
    "formValues": null,
    "visibility": "EVERYONE",
    "title": "documenso.pdf",
    "status": "COMPLETED",
    "documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
    "createdAt": "2024-04-22T11:44:43.341Z",
    "updatedAt": "2024-04-22T11:52:05.708Z",
    "completedAt": "2024-04-22T11:52:05.707Z",
    "deletedAt": null,
    "teamId": null,
    "templateId": null,
    "source": "DOCUMENT",
    "documentMeta": {
      "id": "doc_meta_123",
      "subject": "Please sign this document",
      "message": "Hello, please review and sign this document.",
      "timezone": "UTC",
      "password": null,
      "dateFormat": "MM/DD/YYYY",
      "redirectUrl": null,
      "signingOrder": "PARALLEL",
      "typedSignatureEnabled": true,
      "language": "en",
      "distributionMethod": "EMAIL",
      "emailSettings": null
    },
    "Recipient": [
      {
        "id": 51,
        "documentId": 10,
        "templateId": null,
        "email": "signer1@documenso.com",
        "name": "Signer 1",
        "token": "HkrptwS42ZBXdRKj1TyUo",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": "2024-04-22T11:52:05.688Z",
        "authOptions": {
          "accessAuth": null,
          "actionAuth": null
        },
        "signingOrder": 1,
        "rejectionReason": null,
        "role": "SIGNER",
        "readStatus": "OPENED",
        "signingStatus": "SIGNED",
        "sendStatus": "SENT"
      }
    ]
  },
  "createdAt": "2024-04-22T11:52:18.577Z",
  "webhookEndpoint": "https://mywebhooksite.com/mywebhook"
}

Example payload for the document.completed event:

{
  "event": "DOCUMENT_COMPLETED",
  "payload": {
    "id": 10,
    "externalId": null,
    "userId": 1,
    "authOptions": null,
    "formValues": null,
    "visibility": "EVERYONE",
    "title": "documenso.pdf",
    "status": "COMPLETED",
    "documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
    "createdAt": "2024-04-22T11:44:43.341Z",
    "updatedAt": "2024-04-22T11:52:05.708Z",
    "completedAt": "2024-04-22T11:52:05.707Z",
    "deletedAt": null,
    "teamId": null,
    "templateId": null,
    "source": "DOCUMENT",
    "documentMeta": {
      "id": "doc_meta_123",
      "subject": "Please sign this document",
      "message": "Hello, please review and sign this document.",
      "timezone": "UTC",
      "password": null,
      "dateFormat": "MM/DD/YYYY",
      "redirectUrl": null,
      "signingOrder": "PARALLEL",
      "typedSignatureEnabled": true,
      "language": "en",
      "distributionMethod": "EMAIL",
      "emailSettings": null
    },
    "Recipient": [
      {
        "id": 50,
        "documentId": 10,
        "templateId": null,
        "email": "signer2@documenso.com",
        "name": "Signer 2",
        "token": "vbT8hi3jKQmrFP_LN1WcS",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": "2024-04-22T11:51:10.055Z",
        "authOptions": {
          "accessAuth": null,
          "actionAuth": null
        },
        "signingOrder": 1,
        "rejectionReason": null,
        "role": "VIEWER",
        "readStatus": "OPENED",
        "signingStatus": "SIGNED",
        "sendStatus": "SENT"
      },
      {
        "id": 51,
        "documentId": 10,
        "templateId": null,
        "email": "signer1@documenso.com",
        "name": "Signer 1",
        "token": "HkrptwS42ZBXdRKj1TyUo",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": "2024-04-22T11:52:05.688Z",
        "authOptions": {
          "accessAuth": null,
          "actionAuth": null
        },
        "signingOrder": 2,
        "rejectionReason": null,
        "role": "SIGNER",
        "readStatus": "OPENED",
        "signingStatus": "SIGNED",
        "sendStatus": "SENT"
      }
    ]
  },
  "createdAt": "2024-04-22T11:52:18.277Z",
  "webhookEndpoint": "https://mywebhooksite.com/mywebhook"
}

Example payload for the document.rejected event:

{
  "event": "DOCUMENT_REJECTED",
  "payload": {
    "id": 10,
    "externalId": null,
    "userId": 1,
    "authOptions": null,
    "formValues": null,
    "visibility": "EVERYONE",
    "title": "documenso.pdf",
    "status": "PENDING",
    "documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
    "createdAt": "2024-04-22T11:44:43.341Z",
    "updatedAt": "2024-04-22T11:48:07.569Z",
    "completedAt": null,
    "deletedAt": null,
    "teamId": null,
    "templateId": null,
    "source": "DOCUMENT",
    "documentMeta": {
      "id": "doc_meta_123",
      "subject": "Please sign this document",
      "message": "Hello, please review and sign this document.",
      "timezone": "UTC",
      "password": null,
      "dateFormat": "MM/DD/YYYY",
      "redirectUrl": null,
      "signingOrder": "PARALLEL",
      "typedSignatureEnabled": true,
      "language": "en",
      "distributionMethod": "EMAIL",
      "emailSettings": null
    },
    "Recipient": [
      {
        "id": 52,
        "documentId": 10,
        "templateId": null,
        "email": "signer@documenso.com",
        "name": "Signer",
        "token": "vbT8hi3jKQmrFP_LN1WcS",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": "2024-04-22T11:48:07.569Z",
        "authOptions": {
          "accessAuth": null,
          "actionAuth": null
        },
        "signingOrder": 1,
        "rejectionReason": "I do not agree with the terms",
        "role": "SIGNER",
        "readStatus": "OPENED",
        "signingStatus": "REJECTED",
        "sendStatus": "SENT"
      }
    ]
  },
  "createdAt": "2024-04-22T11:48:07.945Z",
  "webhookEndpoint": "https://mywebhooksite.com/mywebhook"
}

Example payload for the document.rejected event:

{
  "event": "DOCUMENT_CANCELLED",
  "payload": {
    "id": 7,
    "externalId": null,
    "userId": 3,
    "authOptions": null,
    "formValues": null,
    "visibility": "EVERYONE",
    "title": "documenso.pdf",
    "status": "PENDING",
    "documentDataId": "cm6exvn93006hi02ru90a265a",
    "createdAt": "2025-01-27T11:02:14.393Z",
    "updatedAt": "2025-01-27T11:03:16.387Z",
    "completedAt": null,
    "deletedAt": null,
    "teamId": null,
    "templateId": null,
    "source": "DOCUMENT",
    "documentMeta": {
      "id": "cm6exvn96006ji02rqvzjvwoy",
      "subject": "",
      "message": "",
      "timezone": "Etc/UTC",
      "password": null,
      "dateFormat": "yyyy-MM-dd hh:mm a",
      "redirectUrl": "",
      "signingOrder": "PARALLEL",
      "typedSignatureEnabled": true,
      "language": "en",
      "distributionMethod": "EMAIL",
      "emailSettings": {
        "documentDeleted": true,
        "documentPending": true,
        "recipientSigned": true,
        "recipientRemoved": true,
        "documentCompleted": true,
        "ownerDocumentCompleted": true,
        "recipientSigningRequest": true
      }
    },
    "recipients": [
      {
        "id": 7,
        "documentId": 7,
        "templateId": null,
        "email": "mybirihix@mailinator.com",
        "name": "Zorita Baird",
        "token": "XkKx1HCs6Znm2UBJA2j6o",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": null,
        "authOptions": { "accessAuth": null, "actionAuth": null },
        "signingOrder": 1,
        "rejectionReason": null,
        "role": "SIGNER",
        "readStatus": "NOT_OPENED",
        "signingStatus": "NOT_SIGNED",
        "sendStatus": "SENT"
      }
    ],
    "Recipient": [
      {
        "id": 7,
        "documentId": 7,
        "templateId": null,
        "email": "signer@documenso.com",
        "name": "Signer",
        "token": "XkKx1HCs6Znm2UBJA2j6o",
        "documentDeletedAt": null,
        "expired": null,
        "signedAt": null,
        "authOptions": { "accessAuth": null, "actionAuth": null },
        "signingOrder": 1,
        "rejectionReason": null,
        "role": "SIGNER",
        "readStatus": "NOT_OPENED",
        "signingStatus": "NOT_SIGNED",
        "sendStatus": "SENT"
      }
    ]
  },
  "createdAt": "2025-01-27T11:03:27.730Z",
  "webhookEndpoint": "https://mywebhooksite.com/mywebhook"
}

Availability

Webhooks are available to individual users and teams.

Introduction

User Guide

Developer Guide

Webhooks

Webhooks

Create a webhook subscription

Webhook fields

Example payloads

Availability

​Webhooks

​Create a webhook subscription

​Webhook fields

​Example payloads

​Availability

Webhooks

Create a webhook subscription

Webhook fields

Example payloads

Availability