Support
Learn what types of support we offer.
Support
Community Support
If you are a developer or free user, you can reach out to the community or raise an issue:
Create Github Issues
The community and the core team address GitHub issues. Be sure to check if a similar issue already exists. Please note that while we want to address everything immediately, we must prioritize.
Join our Discord
You can ask for help in the community help channel.
Paid Account Support
Email: support@documenso.com
If you are paying customers facing issues, email our customer support, especially in urgent cases.
Private Discord channel
If you prefer Discord, we can invite you to a private channel. Message support to make this happen.
Enterprise Support
Email: support@documenso.com
If you are paying customers facing issues, email our customer support, especially in urgent cases.
Slack
If your team is on Slack, we can create a private workspace to support you more closely.