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Account Security

Documenso offers several security features to help you protect your account and documents. This guide will walk you through the steps to set up Two-Factor Authentication (2FA) and Passkeys for your account.

Two-factor authentication (2FA) and Passkeys are used for high-security and high-compliance signatures.

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Enable Two-Factor Authentication (2FA)

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Navigate to Security Settings
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Navigate to your account’s security settings. Here, you can manage your password and other security settings.
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Enable 2FA
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Click the “Enable 2FA” button to start setting up Two-Factor Authentication. You will be presented with a QR code that you can scan with your 2FA app or a code that you can manually enter.
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Scan the QR Code
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Use your 2FA app (e.g. Google Authenticator, Microsoft Authenticator) to scan the QR code. This will link your account to the 2FA app and generate a code that you can use to log in.
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Enter the 2FA Generated Code
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After scanning the QR code, you will be prompted to enter the code generated by your 2FA app. After entering the code, click the “Enable 2FA” button to complete the process.
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2FA Enabled
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You have successfully enabled Two-Factor Authentication (2FA) for your account. To log in, you must enter the code generated by your 2FA app.
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Extra: Save the Backup Codes
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Be sure to download and safely store the 2FA backup codes in case you lose access to your 2FA app. You can use these codes to log in to your account.

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Add Passkeys

A passkey is like a secret password stored locally on your device. You can log in from the device it was created on but not from another device.

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Navigate to Security Settings
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Navigate to the security settings in your account.
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Manage Passkeys
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Click the “Manage passkeys” button to start setting up a passkey. You will be taken to a new page where you can manage your passkeys or add a new one.
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Add a New Passkey
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To add a new passkey, click the “Add passkey” button. This opens a modal window where you can choose a passkey name.
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After entering the passkey name, click the “Continue” button to proceed.
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What happens next depends on the passkey provider you have configured. If you have a passkey provider installed in your browser, you will be prompted to add the passkey there. If not, you will be prompted to add the passkey to your browser’s passkey manager.
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Whatever option you choose, follow the on-screen instructions to add the passkey. Once the passkey is added, you can use it to log in to your account.
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Manage Passkeys
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You can manage your passkeys from the passkeys page. You can see the list of passkeys you have added and remove them if needed.