Import from Jira

Role: Workspace admins

To import issue types from Jira, make sure the Issue types feature is enabled in your Plane workspace.

To import Jira issues to a Plane project, follow these steps:

  1. Click the icon next to your workspace name on the sidebar and select Workspace Settings.

  2. Select Imports on the right pane and click the Import button in the Jira section.

  3. In the Jira to Plane Migration Assistant screen, enter your Personal Access Token, User email and the Jira domain to allow Plane access to your Atlassian account.

  4. Click the Connect Jira button to link the accounts.

  5. Click the Import button.

  6. Configure Plane Select the Plane project where you want to import your Jira data and and click Next.

  7. Configure Jira Choose the workspace and project in Jira from where you want to import data.

    If you’re on a paid plan (Pro or higher), issue types in Jira will be imported as work item types in Plane. On the free plan, issue types from Jira won’t be imported.

  8. Import users Choose one of the following:

    • Upload CSV Click the Upload CSV button to import users to your Plane project. Refer to Export users from a site to download the CSV file from Jira. (recommended)
    • Skip user import You can select the Skip Importing User data checkbox and manually add users later.

      If you skip user import, work items and comments will show the name of the person who performed the migration, and the Assignees field will be empty.

  9. Map states

    1. Map Jira status to their equivalent Plane states.
    2. Select the Auto create and map the remaining Jira states checkbox to automatically create and map any missing states.
  10. Map priorities Map the Jira priorities to the corresponding Plane priorities. If there’s no match, select None in the Plane priorities list.

  11. Summary Review the mappings and make any changes if needed. Click Back to adjust, or click Confirm to start the migration.

  12. The data migration begins and takes a few minutes to complete depending on the number of issues in your Jira workspace.

  13. Once it’s done, go to Work items in your Plane project to confirm that the data import is successful.

Imported entities

Here’s a quick look at what gets imported during the migration from Jira to Plane:

JiraPlaneNotes
LabelsLabels
StatusStates
Issue prioritiesPriorities
UsersUsers
IssuesWork items
RelationsParentIncludes only parent-child relationships
Issue commentsWork item commentsIncludes username and timestamp. If you skip user import during migration, comments will show the name of the user who performed the migration.
Issue attachmentsWork item attachments
ReporterCreated by
CreatedCreated at
AssigneeAssigneesIf you skip user import during migration, this will be blank.
Issue typesLabels | Prefix in Issue title
Images in the Issue descriptionImages in the Work item description
SummaryWork item title
Start dateStart date
Due dateDue date
Linked IssuesLinksIncludes backlinks to the original Jira issue.
SprintCyclesIncludes the work items, start and end date.
ComponentsModulesIncludes the work items.

Sync Jira to Plane

After the import, if there are any new or updated issues in Jira, you can easily sync these changes to Plane:

  1. Go to Workspace settings.
  2. Select Imports on the right pane.
  3. Click the Re run button next to the project you want to sync.